| Professional Services Firms - Tiger Specific Benefits
HOW IT SOUNDS
All of the bells and whistles are irrelevant if your call is not crystal clear. Our reputation starts with our state-of-the-art technology and guaranteed capacity promise. Simply put, our business is based on your flawless calls.
CONFERENCE SUMMARY REPORTS
After each event with Tiger an e-mail can be sent to an administrator summarizing the details of the call. Details include time, date, duration, and caller ID of each party on the line.
BILLING CODES
Law firms and consulting firms have some unique needs. Billing codes can be added before, during, or after each call.
FULL SERVICE OPPERATOR ASSISTANCE
Transcription, translation, recording, dialing out…anything a lawyer or consultant could ask for is available from our operators 24/7.
NO MONLTHY/EXTRA FEES
You would not bill your clients for work that was not done – neither would we. Unlike other telecommunications companies, you pay for what you use – that's it.
RECORDING
Each call is unique and important. Sometimes you do not even know that it will be important to record something. On-the-fly recording is perfect for depositions, client meetings, or “on the record” comments.
***As you know, it is your responsibility to notify all participants that a call is being recorded.
THE FIRST DAY
Each moderator is set up with their own unique permanent dial-in numbers, IDs, and instructions for setting up an operator assisted call or web conference. We make sure there are no questions and no ambiguity.
CUSTOMER SERVICE
You will notice the difference! Referrals are our lifeblood and we work every day to deserve them. 24/7/365 – you will get a person that will assist you, not a recording that will annoy you.
ACCOUNTS PAYABLE
We view the Accounts Payable department as a customer. We meet with your A/P department FIRST and ask what would make your reconciliation easiest.
INVOICE SUMMARY REPORTS
Tiger's detailed monthly invoices can be customized in any way that your A/P department chooses. If you need a different report, just ask. Moderators can also view their customizable detailed summary reports online 24/7. |